The implementation of commercial principles in operation of the services requires several concentrated efforts with respect to introduction of adequate managerial processes and training of the utility’s staff in particular knowledge areas.

Please use the following links to get an insight into special support activities undertaken under the Al-Meyyah project:
• Water Loss management
• Establishment of Geographical Information Systems (GIS)
• Suggestions on how adequately designed SCADA systems can enhance the quality of services
• Conduct financial analyses with respect to cost recovery of the services
• Outline PSP/PPP options suitable for service improvements
• Development and maintenance of a system of performance indicators
• Development and application of service standards and benchmarks
• Advice on legal issues